Trust and Safety Policy

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Deep Link Line Logistics > Industry Solutions > Trust and Safety Policy

Trust and Safety Policy

Customer trust is the most important aspect of partnership which we greatly values. We provide services and the conditions under which our client will always be satisfied, confident for his money and goods. To completely protect our customers, we provides a performance guarantees of all services:

  • Working with the best leading insurance companies in all 23 regions of the World
  • More than US $3,500,000 protection for any issues and emergency cases
  • Settling all claims efficiently and promptly
  • A unique and proven protection of our system that is unrivaled in the industry.

Benefits for our customers

Lowest rates

Whether you’re sending your goods, we guarantees you the best available rates on delivery.

Unique system

We create the industry’s most powerful technology-focused network. Through our commitment to technology we make our members the authors of way to changes that others must follow.

Secure booking

Information from our booking system is totally encrypted. We work at high standards to guarantee your privacy. All logistics service providers have been tested and have been certified by our company according to ISO 9001 and ISO 10001.

For further information and to list your cargo with us, please Contact us.


Surprise Factory Visit 

During the production process you might want someone to make a surprise visit on your behalf to your factory. You might not need a full inspection – just need someone to check in with the factory and confirm what the factory has reported. The DLLogistics offers the economical Surprise Visit for a half-day service in the factory or warehouse.

We will arrive on site and report back to our customers a simple report including but not limited to the following:

– what %% of production has occurred
– are we still on schedule with the order
– a quick check for quality
– is the packaging ready and correct?

We will have the report out to you the same day, and can check on the specific questions that you have. With our reach including most part of the world, we have the manpower it takes to make an Order Check possible – saving you money. Our customers like the option of the Surprise Visit to avoid further problems in the future, and also save time and money. The result of the Surprise Visit is not a full inspection, just having someone on your side going to the factory site to check the basics of your order. The result is that you know the real situation and can deal with the factory accordingly.


Within the transportation of the products we offer the following cargo insurance policies:

  •       Railway transportation cargo insurance;
  •       Road transportation cargo insurance;
  •       Marine transportation cargo insurance.

Importers and exporters are exposed to countless financial risks when they do not insure their international shipments. Sometimes recovering losses from carriers is difficult and time consuming. The best way to protect your financial interest is with All risks insurance coverage. All Risks insurance relieves of financial exposure from physical loss or damage to goods while in transit, since carriers have limited liability. Insure your goods and avoid the uncertainty of loss recovery from carriers


ResponsibilityThe Deepline Logistics is committed to being a responsible corporate citizen. For us, this means respecting our customers, suppliers and partners and the communities in which we operate. It is also about good governance – how we run our business, the standards that we apply across all our operations, how we manage financial and business risk, as well as how we manage our impact on the environment. The Deepline Logistics also focused on the highest standards of safety. This applies to our employees, contractors, visitors and neighbors. Our awareness and training procedures ensure that all employees treat safety as their most important responsibility. We are fully committed to minimizing the impact of our operations on the environment through both our operational procedures and the use of the most appropriate and effective technology.